Returns & Refunds Policy

Coffee (Perishables)

Due to the perishable nature of roasted coffee, we do not accept returns on coffee beans. However, we want you to be satisfied with your brew. If there is an error with your order or if the product arrived damaged, please contact us within 7 days of delivery.

Apparel & Equipment

We accept returns on apparel (hats, shirts, footwear) and equipment within 14 days of delivery, provided that:

  • Items are unworn, unwashed, and in their original packaging with tags attached.

  • Footwear shows no signs of outdoor wear or creasing.

  • The item is not a "Final Sale" or "Limited Drop" item.

How to Start a Return

  1. Email harry.sheridan@avanticoffee.uk with your order number and reason for return.

  2. Once approved, you will receive instructions on where to send your package.

  3. Note: Customers are responsible for return shipping costs unless the item is defective.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original method of payment within 5–7 business days.